Donation and Refund Policy

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Donations to 18.fund support the charitable programs of the Shabata Demalkata Foundation.

General Policy

Because donations are used to support time-sensitive charitable activities, donations are generally considered final. However, refund requests may be considered in limited circumstances.

Refund Requests

To request a refund, donors must contact the organization within 7 days of the donation by emailing info@18.fund. Refund requests will be reviewed on a case-by-case basis.

Physical Goods and Services

If a donation included physical goods or services that cannot be fulfilled, the organization will work with the donor to resolve the issue appropriately.

Contact

For questions about this policy, please contact us at info@18.fund. 18.fund operates on behalf of the Shabata Demalkata Foundation, a registered 501(c)(3) nonprofit organization.